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Northwest Arkansas

Customer Service

Customer Service Representative

At SYKES, we help people one caring interaction at a time – that includes you! Join us as a Customer Service Representative in support of a growing company at our Fort Smith

Sykes

At SYKES, we help people one caring interaction at a time – that includes you! Join us as a Customer Service Representative to answer questions, process transactions and assist customers by phone at the Fort Smith location!

You’ll shine in this role if you have strong listening skills and enjoy a challenging, fast-paced environment.

Work with us and you’ll enjoy:

  • Full-Time Schedule (40 hours/week)
  • Starting Base Pay $12.00/hour
  • Performance bonus (Earn $1.00/hour + in addition to base pay)
  • Full benefits package including medical, dental, vision, life insurance and company matched 401(k)
  • Tuition reimbursement program

Required qualifications, skills and experience :

Apply with us, if you possess:

  • A high school diploma or GED and are at least 18 years old
  • Ability to type 25 wpm
  • Strong communications skills (both written & verbal)
  • Computer skills
  • Previous experience in a customer service role (preferred, but not required)
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